I just recently learned about 211. So you ask, what is it? 211 is a free community service administered by the United Way of Connecticut and supported by the State of Connecticut and Connecticut United Ways. You can call 211 to get information or to seek help in a crisis. They are open 24 hours a day, every day of the year. Simply dial 211 or 800-203-1234 any time of the day or night. You may also visit http://211ct.org.
The site contains a large database of Community Resources including Crisis information.