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137 Old Ridgefield Road Wilton, CT 06897 Tel: 203-762-3950

Express Services FAQ

What Express Services are offered?

Wilton Library will be expanding its Drive-Thru Window hours beginning Monday, Dec. 21. The hours will be Mondays through Thursdays, 10 am to 7 pm; Fridays 10 to 6; and Saturdays, 10 to 5. Additionally, due to the current spike in COVID cases and out of an abundance of caution, we will be suspending our Express Services appointment hours beginning Dec. 21. Express Services appointments will resume following an assessment of the COVID conditions resulting from  holiday gatherings.  This action is being taken in order to keep you, the community, and our employees safe.

During our holiday recess, the building will also undergo a planned deep cleaning. Please note the library, including the Drive-Thru Window, will be closed on Dec. 24, 25, 31 and Jan. 1.

What are the hours for Drive-thru Window Service?

  • Drive-thru Window Service (Godfrey Place):
  • Once you have been notified via text, email or phone that your reserved items are available for pick-up at the drive-thru:
    Mondays – Thursdays: 10 am to 7 pm
    Fridays:10 am to 6 pm
    Saturdays: 10 am to 5 pm

Can I donate books to the library?

Unfortunately, we are unable to accept book donations at this time.  We were unable to have our April and September book sales due to COVID-19 and also have a significant backlog of donated books to process before we will have space for more.

We do not yet have a date on which we will begin accepting book donations.  Our plans to bring in volunteers to process donations are based on state and local guidance and will be done in stages.

What other services are available?

We continue to offer our drive-thru window service.  Please wait to be notified via text, email or phone that your reserved items are available for pick up at the drive-thru.  Reserve your items using our online catalog or call us at 203-762-6350.

Our Digital Library is available 24/7 with a Wilton Library card.  We have many downloadable and streaming digital resources to keep you up-to-date and entertained. They're free and available anytime with a Wilton Library card. Discover eAudiobooks, eBooks, eMagazines; music, movies, TV shows; online learning; streaming jazz and classical music, online databases and more. Non-Wilton residents may check with their hometown libraries for these services.

Our library staff has been working to provide a robust platform of virtual programs that can keep you engaged, inspired and connected from home.  Some of the virtual programs have been Story Times, Author Talks, Literary and Poetry Seminars, Business and Job Resources Webinars, College Prep Live talks with Matt Greene, Book Discussions Groups, Jazz History sessions, craft sessions such as knitting, Zentangle art instruction, cooking, tutorials, genealogy research, disaster preparedness and more. Visit the library’s Events page to see what’s coming up.

What if I don't have a library card?

If you are a Wilton resident and don’t have a Wilton Library card, you can register for one online.

Register for a Wilton Library Card

You will be given a temporary number that will allow you to request items in our catalog, but you will need to wait for the permanent number to access our digital collections. We will issue your card and email the permanent number to you.  You may pick up your card at our drive thru window once you have been notified.

Can I still borrow books from other libraries?

Yes, however resources are limited as not all libraries in or out of state are participating in InterLibrary Loans at present.  We will take requests on a case-by-case basis, but it may take a few weeks for the books to arrive.  Thanks for being patient.

Does the Library offer virtual or online events?

Yes, in accordance with the state and local recommendations, all in-person programs will continue to be offered virtually. Visit our Events page to see all our virtual offerings.

What should I do with items I want to return?

  • We are accepting library returns in the blue return bin in the library's parking lot.  
  • Returned items will not be accepted at the drive-thru window or in the building due to the need to disinfect and quarantine items for the safety of patrons and staff.  
  • Please note that your returned materials don’t come off your account the day you return them; materials are disinfected and quarantined for five days before being checked in.  Please allow at least six days for your account to be updated.
  • The book donation bins remain closed.

How can I support the library during this time?

Thank you for considering a gift to Wilton Library. For over 125 years, Wilton Library has been here for the community.  However, we are not a municipal public library. Approximately 25% of our budget must come from donations.  We depend on donations to cover every program (in-person or virtual), service, and collection material we offer (including digital).  Making a gift is easy!  Click here to make your tax-deductible gift today. Every gift of every size makes a difference in our ability to serve the community.

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